Principles

November 3, 2022

Preparing for the Unexpected: Building Organizational Resilience

A notice was posted on the door as I entered Chipotle this week. It warned me that that chicken was currently available as their transportation system […]
October 27, 2022

Making Meetings Matter

“Meetings are usually toxic because they often convey an abysmally small amount of information per minute”.[1] Have you ever felt this way? Having sat through many […]
October 20, 2022

The Leadership Elephant

I’ll start with a simple confession – I’ve read far too much on the subject of leadership. While I’m at it, here’s confession number two – […]
October 6, 2022

How does information become power?

The adage “information is power” is so common that we often fail to reflect on what it really means. This simple concept is foundational to how […]
September 29, 2022

Is Your Future Singular or Plural?

This week I asked someone a rather simple question: “Is your future singular or plural?” At first glance, it appears to be a rather innocent sentence. […]
September 1, 2022

How Do Leaders Deal With Disappointment?

Prior to some business travels I arranged for three people to help me with some small projects while I was away. As my trip was an extended […]
August 18, 2022

Why Businesses Need to Keep Social Media Social

While social media began as a social phenomenon, it quickly moved into our business and corporate lives. Whether it is Facebook, LinkedIn, Twitter, or a bevy […]
August 11, 2022

Half-Marathon Leadership Lessons: Perseverance & Push

A few years back I completed a half marathon and I was dragging myself across the race finish line. Technically, I was running. However, I believe most […]
July 28, 2022

How Leaders, Followers & Power Work Together (or Not!)

This week’s guest post is from Dustin J. Knutson. He holds a Doctorate in Strategic Leadership from Regent University (VA) He lives in Colorado and works at Vation Ventures, […]
July 21, 2022

The Future of Work: Dystopia or Utopia?

Today’s guest post is from Dr. Philip Foster. You can learn more about him and his work below. _________ Recently I read an article from The Verge by Rich […]
July 14, 2022

Why is organizational success important?

Some of my most interesting insights are gleaned from real-life. Like orange trees (see The Tale of the Orange and the Lemon Tree)! This week an orange […]
June 30, 2022

Customer Service – The Ritz-Carlton Way

Today’s blog contains a summary of a presentation about customer service. These ideas were delivered by Donald Lenahan, the Director of Hotel Operations at the Ritz-Carlton […]