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October 13, 2022

The Problem with ‘7 Steps’ and ‘3 Things’: Embracing Complexity

My news feed is filled with articles that provide easy answers. Do these headlines sound familiar? Seven steps to solving workplace conflict Three things that will change your life […]
October 6, 2022

How does information become power?

The adage “information is power” is so common that we often fail to reflect on what it really means. This simple concept is foundational to how […]
September 29, 2022

Is Your Future Singular or Plural?

This week I asked someone a rather simple question: “Is your future singular or plural?” At first glance, it appears to be a rather innocent sentence. […]
July 31, 2015

Do You Work in an Organizational Anarchy?

Understanding exactly how you come to a decision is a complex undertaking. Understanding how organizations make decisions is even more challenging! However, when you understand how organizations […]
July 22, 2014

Weird Al Parodies Business Management with ‘Mission Statement’ – Will You Laugh or Cry?

Weird Al Yankovich has been providing us with musical parodies for over three decades. His most recent release, Mission Statement, pokes fun at the jargon we use […]
July 18, 2014

Whose Call is This?: Creating Decision Making Clarity

Does your team understand who has the responsibility to make a decision? A key source of office conflict is related to lack of clarity in decision […]
May 30, 2014

Calculating Meeting ROI

In an earlier post (Meeting Bane or Benefit?), I noted that having a clear meeting purpose helps limit attendee frustration and conflict. At times, cancelling a meeting may […]
May 27, 2014

Hype Cycles: How Ideas Morph Into Reality

I experienced an ‘aha’ moment when I discovered the Gartner Hype Cycle (see Figure 1). It helps explain what occurs between the hype of a new technology […]