conflict

November 3, 2022

Preparing for the Unexpected: Building Organizational Resilience

A notice was posted on the door as I entered Chipotle this week. It warned me that that chicken was currently available as their transportation system […]
October 27, 2022

Making Meetings Matter

“Meetings are usually toxic because they often convey an abysmally small amount of information per minute”.[1] Have you ever felt this way? Having sat through many […]
October 20, 2022

The Leadership Elephant

I’ll start with a simple confession – I’ve read far too much on the subject of leadership. While I’m at it, here’s confession number two – […]
July 22, 2021

Leading Globally: Individualistic vs. Collective Cultures

Me or We? Cultural studies reveal that one of these two biases drives how you prioritize and make decisions. Those who come from strong collective cultures practice, encourage, […]
April 15, 2021

5 Ways We Respond to Interpersonal Conflict

5 Ways We Respond to Interpersonal Conflict A benefit of my consulting work is that it requires me to learn on a regular basis. As I prepared for an […]
August 27, 2015

The Paradox of Feedback

This week I had the privilege of conducting leadership development training with a talented group of managers. One of the topics we discussed was feedback. It was […]
October 8, 2014

Change Agents: The personal characteristics required to navigate change

In the class I am teaching on organizational development, my students are studying how to facilitate change, both personally and organizationally. Part of this process has […]
September 9, 2014

Are you Do–>Think or Think–>Do?

The ability to understand the unique ways people think, act and learn allows us to be more effective in our work and personal lives. As I consult, one of my […]
June 30, 2014

Social Media Genius: Walmart’s corporate response to a scathing article in the NY Times reveals the power of effective social media.

A recent New York Times article harshly criticized Walmart for paying low wages to their employees. David Tovar, the Vice President of Communications at Walmart chose […]