Blog

March 17, 2022

InfoGraphic: Two Skills Which Increase Your Employability

Advances in technology and automation are making many jobs obsolete. Driverless taxis are now operating in Singapore, algorithms determine which web ads we see and our […]
March 10, 2022

How a leader’s DNA impacts strategic planning

One of the most important things organizations do is set strategic direction. Strategy is our “secret sauce” for success and should provide a business with a […]
March 3, 2022

Five Leadership Lessons from Muhammad Ali

in 2016, a modern legend passed away. Cassius Clay, more commonly known as Muhammad Ali, was 74 when he died. Amidst his colorful, quotable, and controversial […]
March 7, 2016

Showing Email the Door: Why Atos Origin is Striving to be a Zero-Email Business

Today’s guest post is from David Burkus and is an excerpt from his upcoming book, Under New Management, which will be released on March 15. You can find […]
February 26, 2016

A Disney Dilemma – Fingerprinting at the Happiest Place On Earth

My teenage son recently joined me on a business trip to Florida. Our location afforded us the opportunity to spend a day at Epcot Center, a Disney […]
January 21, 2016

FutureWatch: The Move to CX – Self-Service

It is not unusual to hear companies speak of their desire to provide excellence in customer service. However, the emerging trend in customer service is having you […]
January 6, 2016

Fast Forward – Six Forecasts for 2016

Now that the New Year is underway, it is time to use my futurist skills and make some forecasts about things that I think will become prominent […]
December 31, 2015

2015 – A Year in Review

As I conclude my second year of blogging I wanted to reflect on the topics that interested you, my readers. In fact, many of my musings […]
December 11, 2015

A Zuckerberg Sized Conundrum: Assessing a Leaders Motive

If you pay attention to pop culture you will have noticed that Facebook founder Mark Zuckerberg and his wife Priscilla, recently gave birth to their first child […]
November 18, 2015

Why Educate?

Education is important. This societal norm is embraced by most people in North America. In fact, it is a foundational value of our social fabric. But […]
October 29, 2015

Priorities for University Recruitment Efforts

As new college and university students from fall 2015 settle into their classes, student recruitment offices have already shifted their efforts to recruiting the fall 2016 class. […]
October 22, 2015

The WOW Factor: Increasing Employee Engagement

If you read my blogs you know that I have been spending too much time watching baseball lately. However, while watching the Blue Jays and Royals […]