August 4, 2022
Published by Jeff Suderman at August 4, 2022
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When you find out that someone is a nurse or an accountant, you understand what they do for a living. However, when people discover I am […]
July 28, 2022
Published by Jeff Suderman at July 28, 2022
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This week’s guest post is from Dustin J. Knutson. He holds a Doctorate in Strategic Leadership from Regent University (VA) He lives in Colorado and works at Vation Ventures, […]
July 21, 2022
Published by Jeff Suderman at July 21, 2022
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Today’s guest post is from Dr. Philip Foster. You can learn more about him and his work below. _________ Recently I read an article from The Verge by Rich […]
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June 30, 2022
Published by Jeff Suderman at June 30, 2022
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Today’s blog contains a summary of a presentation about customer service. These ideas were delivered by Donald Lenahan, the Director of Hotel Operations at the Ritz-Carlton […]
January 21, 2016
Published by Jeff Suderman at January 21, 2016
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It is not unusual to hear companies speak of their desire to provide excellence in customer service. However, the emerging trend in customer service is having you […]