This week’s guest post is from Dustin J. Knutson. He holds a Doctorate in Strategic Leadership from Regent University (VA) He lives in Colorado and works at Vation Ventures, […]
Today’s guest post is from Dr. Philip Foster. You can learn more about him and his work below. _________ Recently I read an article from The Verge by Rich […]
Today’s blog contains a summary of a presentation about customer service. These ideas were delivered by Donald Lenahan, the Director of Hotel Operations at the Ritz-Carlton […]
It is not unusual to hear companies speak of their desire to provide excellence in customer service. However, the emerging trend in customer service is having you […]