Strategy
August 11, 2022
A few years back I completed a half marathon and I was dragging myself across the race finish line. Technically, I was running. However, I believe most […]
August 4, 2022
When you find out that someone is a nurse or an accountant, you understand what they do for a living. However, when people discover I am […]
July 28, 2022
This week’s guest post is from Dustin J. Knutson. He holds a Doctorate in Strategic Leadership from Regent University (VA) He lives in Colorado and works at Vation Ventures, […]
August 11, 2022
A few years back I completed a half marathon and I was dragging myself across the race finish line. Technically, I was running. However, I believe most […]
July 14, 2022
Some of my most interesting insights are gleaned from real-life. Like orange trees (see The Tale of the Orange and the Lemon Tree)! This week an orange […]
July 7, 2022
When I ask people to define effective leadership I get a wide array of answers. However, they often share a common them and it is something called change. […]
June 30, 2022
Today’s blog contains a summary of a presentation about customer service. These ideas were delivered by Donald Lenahan, the Director of Hotel Operations at the Ritz-Carlton […]
June 2, 2022
For many years I worked in administration overseeing college and university recruitment and retention efforts. When our household had Junior and Freshman boys, I was enjoying […]
May 26, 2022
Last week I posted a fascinating video which illustrated the need to anticipate the ripple effects of change (see Cats in Borneo). The sidebar below provides you […]
May 19, 2022
Have you ever made a decision that led to an unintended consequence? America’s Funniest Home Video’s has built a franchise on this premise. Trampolines, piñatas and […]
May 12, 2022
Earlier this week I shared a great infographic about differences in global leadership (24 Charts of Leadership Styles). It used the amazing work of Richard Lewis and his […]
May 5, 2022
Word-of-mouth can determine whether businesses thrive and die! When people share their good (or not-so-good) stories, an organizations’ reputation quickly spreads. While word-of-mouth still occurs over cups of coffee […]