Strategy
November 3, 2022
A notice was posted on the door as I entered Chipotle this week. It warned me that that chicken was currently available as their transportation system […]
October 27, 2022
“Meetings are usually toxic because they often convey an abysmally small amount of information per minute”.[1] Have you ever felt this way? Having sat through many […]
October 20, 2022
I’ll start with a simple confession – I’ve read far too much on the subject of leadership. While I’m at it, here’s confession number two – […]
October 27, 2022
“Meetings are usually toxic because they often convey an abysmally small amount of information per minute”.[1] Have you ever felt this way? Having sat through many […]
October 13, 2022
My news feed is filled with articles that provide easy answers. Do these headlines sound familiar? Seven steps to solving workplace conflict Three things that will change your life […]
September 15, 2022
As a futurist, I have been watching the trend of big data for some time. In fact, it has become so commonplace that it is not […]
August 25, 2022
A common theme in my work relates to the complexities of leading an inter-generational workforce. We use different terms to describe these collections of unique mindsets and values […]
August 18, 2022
While social media began as a social phenomenon, it quickly moved into our business and corporate lives. Whether it is Facebook, LinkedIn, Twitter, or a bevy […]
August 11, 2022
A few years back I completed a half marathon and I was dragging myself across the race finish line. Technically, I was running. However, I believe most […]
July 14, 2022
Some of my most interesting insights are gleaned from real-life. Like orange trees (see The Tale of the Orange and the Lemon Tree)! This week an orange […]
July 7, 2022
When I ask people to define effective leadership I get a wide array of answers. However, they often share a common them and it is something called change. […]
June 30, 2022
Today’s blog contains a summary of a presentation about customer service. These ideas were delivered by Donald Lenahan, the Director of Hotel Operations at the Ritz-Carlton […]