Hotels
August 11, 2022
A few years back I completed a half marathon and I was dragging myself across the race finish line. Technically, I was running. However, I believe most […]
August 4, 2022
When you find out that someone is a nurse or an accountant, you understand what they do for a living. However, when people discover I am […]
July 28, 2022
This week’s guest post is from Dustin J. Knutson. He holds a Doctorate in Strategic Leadership from Regent University (VA) He lives in Colorado and works at Vation Ventures, […]
June 30, 2022
Today’s blog contains a summary of a presentation about customer service. These ideas were delivered by Donald Lenahan, the Director of Hotel Operations at the Ritz-Carlton […]
May 26, 2022
Last week I posted a fascinating video which illustrated the need to anticipate the ripple effects of change (see Cats in Borneo). The sidebar below provides you […]