Teamwork

November 3, 2022

Preparing for the Unexpected: Building Organizational Resilience

A notice was posted on the door as I entered Chipotle this week. It warned me that that chicken was currently available as their transportation system […]
October 27, 2022

Making Meetings Matter

“Meetings are usually toxic because they often convey an abysmally small amount of information per minute”.[1] Have you ever felt this way? Having sat through many […]
October 20, 2022

The Leadership Elephant

I’ll start with a simple confession – I’ve read far too much on the subject of leadership. While I’m at it, here’s confession number two – […]
October 27, 2022

Making Meetings Matter

“Meetings are usually toxic because they often convey an abysmally small amount of information per minute”.[1] Have you ever felt this way? Having sat through many […]
August 25, 2022

Defining Workplace Generations: Infographic

A common theme in my work relates to the complexities of leading an inter-generational workforce. We use different terms to describe these collections of unique mindsets and values […]
August 11, 2022

Half-Marathon Leadership Lessons: Perseverance & Push

A few years back I completed a half marathon and I was dragging myself across the race finish line. Technically, I was running. However, I believe most […]
June 30, 2022

Customer Service – The Ritz-Carlton Way

Today’s blog contains a summary of a presentation about customer service. These ideas were delivered by Donald Lenahan, the Director of Hotel Operations at the Ritz-Carlton […]
May 12, 2022

27 Charts of Leadership Communication Styles Around the World

Earlier this week I shared a great infographic about differences in global leadership (24 Charts of Leadership Styles). It used the amazing work of Richard Lewis and his […]
November 11, 2021

Good Mistakes: All Mistakes Are Not Created Equal!

Do you (or your organization) have permission to make mistakes? Your answer to this question not only reveals your risk tolerance but likely provides insights into […]
October 14, 2021

24 Charts of Leadership Styles Around the World

Today’s content was originally posted by my colleague Paul Sohn. It contains a fantastic overview of global leadership styles and he graciously allowed me to recycle it for your enjoyment.  I had […]
September 23, 2021

Questions to ask during one-on-one’s

Do you have a one-on-one with your team members every month? If not, it’s time to start! One of the most important parts of being a […]
September 16, 2021

Gen Z vs. Gen Y: What’s the Difference?

The past decade has had significant focus on the impact Gen Y is having on our workplaces. Since different generations are raised with different values, it’s […]