A notice was posted on the door as I entered Chipotle this week. It warned me that that chicken was currently available as their transportation system […]
“Meetings are usually toxic because they often convey an abysmally small amount of information per minute”.[1] Have you ever felt this way? Having sat through many […]
“Meetings are usually toxic because they often convey an abysmally small amount of information per minute”.[1] Have you ever felt this way? Having sat through many […]
A common theme in my work relates to the complexities of leading an inter-generational workforce. We use different terms to describe these collections of unique mindsets and values […]
A few years back I completed a half marathon and I was dragging myself across the race finish line. Technically, I was running. However, I believe most […]
Today’s blog contains a summary of a presentation about customer service. These ideas were delivered by Donald Lenahan, the Director of Hotel Operations at the Ritz-Carlton […]
Earlier this week I shared a great infographic about differences in global leadership (24 Charts of Leadership Styles). It used the amazing work of Richard Lewis and his […]
Do you (or your organization) have permission to make mistakes? Your answer to this question not only reveals your risk tolerance but likely provides insights into […]
Today’s content was originally posted by my colleague Paul Sohn. It contains a fantastic overview of global leadership styles and he graciously allowed me to recycle it for your enjoyment. I had […]
The past decade has had significant focus on the impact Gen Y is having on our workplaces. Since different generations are raised with different values, it’s […]