Blog

September 22, 2022

Examples of cross cultural leadership

4 Things Star Wars Teaches Us About Cross-Cultural Leadership As a professor I often tell my students that we will engage in learning and teaching together. […]
September 15, 2022

FutureWatch: Understanding the Implications of Big Data

As a futurist, I have been watching the trend of big data for some time. In fact, it has become so commonplace that it is not […]
September 8, 2022

Linking Personal Success & Organizational Culture

If you read my blogs you know that I am a firm believer in Peter Drucker’s adage that “organizational culture eats strategy for lunch”. In other words, […]
June 30, 2022

Customer Service – The Ritz-Carlton Way

Today’s blog contains a summary of a presentation about customer service. These ideas were delivered by Donald Lenahan, the Director of Hotel Operations at the Ritz-Carlton […]
June 23, 2022

Why is leading through change important?

The Kodak story reminds us that ongoing organizational success is earned and cannot be assumed. Once heralded as the global leaders in photography, their inability to […]
June 16, 2022

Improving Your Working Relationship With Your Robot Assistant

Imagine that your boss has sent you to an all-day workshop at the local Hilton. His last minute invitation meant you don’t even know the workshop […]
June 9, 2022

The B-Word: What Busy Really Means

Today’s content is a repost of one of my favorite blogs of all time. It continues to challenge me and I trust it will do the same […]
June 2, 2022

3 Trends in College & University Recruitment

For many years I worked in administration overseeing college and university recruitment and retention efforts. When our household had Junior and Freshman boys, I was enjoying […]
May 26, 2022

[Infographic] Anticipating the Ripple Effects of Change (Part 2): Driverless Cars

Last week I posted a fascinating video which illustrated the need to anticipate the ripple effects of change (see Cats in Borneo). The sidebar below provides you […]
May 19, 2022

The Ripple Effects of Change (Part 1): Cats in Borneo

Have you ever made a decision that led to an unintended consequence? America’s Funniest Home Video’s has built a franchise on this premise. Trampolines, piñatas and […]
May 12, 2022

27 Charts of Leadership Communication Styles Around the World

Earlier this week I shared a great infographic about differences in global leadership (24 Charts of Leadership Styles). It used the amazing work of Richard Lewis and his […]
May 5, 2022

Trend Watch: Rate the Rater

Word-of-mouth can determine whether businesses thrive and die! When people share their good (or not-so-good) stories, an organizations’ reputation quickly spreads. While word-of-mouth still occurs over cups of coffee […]