A common theme in my work relates to the complexities of leading an inter-generational workforce. We use different terms to describe these collections of unique mindsets and values […]
While social media began as a social phenomenon, it quickly moved into our business and corporate lives. Whether it is Facebook, LinkedIn, Twitter, or a bevy […]
President Trump has recently created a(nother) media stir by expressing his concern about the selling power of the on-line retail giant we call Amazon. While personal […]
The Trendwatching organization released a 4 minute video that provides helpful insights about emerging trends which are impacting our businesses. In it, they address rising societal concerns related to globalization, inequality, […]
Today’s blog provides several fascinating insights about the future of sports developed by the Shaping Tomorrow organization. You will find that these upcoming changes are rooted […]
The infographic below (courtesy of McKinsey) provides great insights about how technology pervades our business lives. I encourage you to specifically review the chart which reveals digitization […]
Whenever I receive an email from the trend-watching organization called Shaping Tomorrow I get excited! Yesterday’s content was particularly insightful and I wanted to share some of the […]
It is not unusual to hear companies speak of their desire to provide excellence in customer service. However, the emerging trend in customer service is having you […]